What to expect when you bring your computer in for service:
We typically have a 2-3 day turn around on repairs. We’ll check in your computer with details of how to reach you and what is wrong with your computer. If we have any questions or find a more serious issue you will get a call to talk about options/prices. When your computer is finished, we’ll call you to let you know it’s ready to go. A lot of places make you pay a deposit BEFORE any work is done. At Eastwind we don’t want payment until the work on your computer is complete.
We guarantee our work for 30 days so if, for any reason, you are not satisfied with the service you’ve received, let us know ASAP so we can come up with a solution. We want you to be happy!
We have a $30.00 minimum and a $120.00 Maximum on our service. We don’t ever want you to pay more for service than your computer’s worth so we keep the prices reasonable.